Agents that work the shop, you approve what matters.
These guides cover the Wrapstart AI page and the setup chat, the AI Receptionist, the Lead Agent (settings, watching it on a lead, approvals, teaching, the Knowledge Base and how it prices), the Upsell Agent and the other agents, asking Wrapstart AI on the web and your phone, the Help Assistant, the Pulse Board and the AI Insights email.
Getting started
What is Wrapstart AI?
The Wrapstart AI page lists the AI agents that work for your shop. Open one to see what it did, change its settings, or turn it on and off.
02Set up your shop with Wrapstart AI
A setup chat that adds your services and prices, publishes your online shop, brings your leads in and gets your phone number sorted. You approve everything.
AI Receptionist
Set up the AI Receptionist
Let an AI answer your business number after hours, when nobody picks up, or on every call. The guided setup takes four steps.
04Change the AI Receptionist and review its calls
Change when it answers and what it may do, have it place calls, review each call, and teach it phone rules.
Lead Agent
Set up the Lead Agent
The Lead Agent replies to leads, qualifies them, sends quotes and proposals and books appointments. Choose which leads it works and how much it may do alone.
06Watch, pause and restart the Lead Agent on a lead
See what the Lead Agent is doing on each lead, pause or stop it, step in yourself, and handle replies it held back.
07Approve or reject what the AI wants to send
Where AI drafts and questions show up on the web and your phone, and how to approve, reject, edit or answer them.
08Teach the Lead Agent: rules, coaching and practice
Give the Lead Agent rules it never breaks, correct its mistakes, let it interview you about the gaps, and practise on a pretend lead.
09Teach the AI with the Knowledge Base
Add facts about your shop, upload documents and have the AI read your website so agents answer customers correctly.
10How the AI chooses a price
When a service is priced in more than one place, the AI follows a fixed order so a customer hears one number, and asks you when it can't tell.
Other agents
Suggest add-ons with the Upsell Agent
The Upsell Agent suggests add-on services on quotes. Choose which services pair together and how it follows up.
12The other agents
What the Review, Win-Back, Payment Collection, Booking Reminder, Schedule, Transcription and Promise agents do, and where their settings are.
Assistants, boards and insights
Ask Wrapstart AI or the Help Assistant
The robot icon opens Wrapstart AI, which looks things up and does things for you. The Help Assistant shows you how to do things yourself.
14Talk to Wrapstart AI on your phone
Tap the sparkles in the Wrapstart app and say what you need: look something up, add a lead, send a message or book a job.
15Show live jobs on a TV with the Pulse Board
A live job board for a screen in your shop or lobby, with its own link, what it shows, and an optional password.
16Get the AI Insights email
A daily email with money collected, the day's lineup, and the leads, quotes and invoices worth chasing. The same insights are on Reports.
17How AI Credits work
What AI Credits power, what each plan includes, what a full lead conversation costs, when credits refresh and how to add more.